What’s actually included.
One package, one flat monthly price, no tiers to decode. Below is everything you get — and, just as importantly, who does the work on each piece. Short version: we build it, it runs itself, you approve.
Review requests by text and email
New reviews are the single biggest lever on how you look in local search — and the fastest way to get them is simply to ask, at the right moment. We set up automated invites that reach your customers by text, email, or both, right after the work is done and the experience is still fresh.
- Custom review links for Google, Facebook, and any platform that matters in your industry
- Text, email, or both — whichever your customers actually respond to
- Automatic follow-up reminders for people who meant to leave a review and forgot
- Sequences built around how your business actually operates, not a generic template
Negative-review gating
Not every customer should be pointed straight at your public Google listing. Our follow-up flow asks how things went first. Happy customers get sent to leave a public review. Unhappy ones get routed privately to you instead — so you hear about the problem directly and get the chance to make it right before it becomes a one-star review your next hundred prospects read.
- Private feedback path for unhappy customers, straight to your inbox
- Public review path for the customers who had a great experience
- You get a heads-up while the problem is still fixable
- Fewer surprises, and a rating that reflects your best work
AI review responses, in your voice
Every day, the system checks for new reviews and writes a reply to each one. Not generic filler — the AI is trained on your business and your tone, so responses sound like you wrote them. It also takes a PR-minded approach: replies are written to protect your reputation, stay measured with difficult reviewers, and read well to the future customer who’s reading the thread months from now.
- Trained in your brand’s voice, so replies sound like your business
- PR-minded responses that stay professional under pressure
- Approve or edit each reply in a tap — or turn on auto-post and let it run
- Checked daily, so nothing sits unanswered for weeks
- Negative reviews handled with extra care and always reviewable first
A custom-trained AI chatbot
Most visitors who leave your site without contacting you had a question you could have answered in one sentence. The chatbot answers it — at 9pm, on a Sunday, while you’re on a job. We train it together during setup on your products, your services, your hours, and the questions you get asked constantly, so it answers like someone who works there.
- Trained on your business during setup, not switched on from a template
- Answers visitor questions 24/7, including nights and weekends
- Captures names, contact details, and what the visitor wanted
- Conversations and leads land in your system, not a black box
- We tune it over time as new questions come up
Social media scheduling
Your plan includes a social scheduling tool, so you can plan and queue posts across your channels from one place instead of paying for a separate subscription or posting from your phone whenever you remember. Write a week of posts on a Monday, schedule them, and get on with your day.
- Schedule posts across your connected social channels from one calendar
- No separate subscription and no extra login to keep track of
- Plan ahead in batches instead of scrambling for something to post
- Want us to run your content too? That’s a separate service — just ask
Email marketing
The same customer list that leaves your reviews is the cheapest marketing you own. Your plan includes an email marketing tool so you can send promotions, seasonal offers, and announcements to everyone at once — turning one-time buyers into repeat ones without another monthly bill.
- Send promotions and updates to your whole customer list
- Included in your plan — no separate email platform to pay for
- Keeps you in front of past customers between purchases
- Want us to write and send campaigns? That’s a separate service — just ask
Custom setup, then it just runs
There’s a one-time setup so everything is built around your business rather than switched on from a template. We configure your review follow-up, connect your listings, and train the AI on your services, your tone, and the questions your customers actually ask. After that, it runs — and you have a real person to call when something needs changing.
- Review follow-up sequences built for how your business operates
- AI trained on your business, your services, and your voice
- Chatbot training built from your real customer questions
- Dedicated support who already knows your account when you need us
- Month-to-month — no long-term contract, no cancellation trap
Want to see it on your business?
Tell us your situation and we’ll show you what it would look like.